Privacy Policy

We are Nuka Honey NZ Limited, a New Zealand-based company specialising in genuine manuka honey. This website, nukahoneynz.com, is operated by us.

We take your privacy seriously. This policy explains what information we collect through this website, why we collect it, and what we do with it. We comply with the New Zealand Privacy Act 2020 and its thirteen Information Privacy Principles.

If you have any questions about this policy or how we handle your information, you can reach us at contact@nukahoneynz.com.

We collect two types of information through this website:

Information you give us directly

When you fill out our contact or partnership enquiry form, we collect:

• Your name
• Email address
• Company name
• Phone number
• Your message
• Product interest (which MGO grades you are interested in)

Information collected automatically

If you accept analytics cookies, Google Analytics collects:

• Pages you visit on our site
• How long you spend on each page
• Your IP address
• Device and browser information
• How you found our site (referral source)

We also store your cookie consent preference (accept or decline) in your browser's localStorage.

We collect information in three ways:

• Contact forms — Our forms are powered by Formspree, a third-party form handling service. When you submit a form, your information goes to Formspree's servers and is forwarded to us by email.
• Google Analytics — We use Google Analytics (measurement ID: G-54LSWL6WEJ) to understand how people use our website. This only runs if you click "Accept" on our cookie consent banner.
• Cookie consent banner — When you accept or decline cookies, your preference is saved in your browser's localStorage so we do not ask you again.

We only collect information for clear, specific reasons:

• To respond to your enquiries — When you contact us through our forms, we use your details to get back to you about partnerships, product questions, or anything else you have asked about.
• To improve our website — Analytics data helps us understand which pages are useful, where people get stuck, and how we can make the site better. This data is aggregated and we do not use it to identify individual visitors.
• To remember your preferences — Your cookie consent choice is stored so we do not show you the banner repeatedly.

We do not use your information for marketing unless you have specifically asked us to contact you. We do not build profiles on visitors.

We do not store your personal data on our own servers. Here is where it lives:

• Form submissions are processed and stored by Formspree on their servers. Formspree uses encryption in transit and at rest. You can read Formspree's privacy policy for full details.
• Analytics data is stored by Google on their servers. Google Analytics data is subject to Google's privacy policy.
• Cookie preferences are stored locally in your own browser (localStorage) and never leave your device.

We take reasonable steps to ensure the third-party services we use have appropriate security measures in place.

We only share your information with these third-party services, which are necessary to run this website:

• Formspree — Processes our contact form submissions.
• Google Analytics — Provides website usage statistics (only if you consent to analytics cookies).

We do not sell, rent, or trade your personal information to anyone. We do not share it with advertisers or data brokers. If we were ever required to disclose information by law, we would do so only to the extent legally required.

Cookies are small text files that websites store on your device. They are widely used to make websites work properly and to provide information to website owners.

What cookies does this site use?

We only use analytics cookies from Google Analytics, and only if you click "Accept" on our cookie consent banner. These cookies help us understand how visitors use our site (page views, time on site, referral sources). They do not identify you personally.

We do not use advertising cookies, social media tracking cookies, or any other type of tracking cookie.

Cookie consent

When you first visit our site, you will see a banner asking you to accept or decline analytics cookies. Your choice is saved in your browser's localStorage (not a cookie itself) so you are not asked again. If you decline, Google Analytics does not load at all.

How to disable cookies

You can disable cookies at any time through your browser settings. Here is how in the most common browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Block all cookies
• Edge: Settings > Cookies and site permissions

You can also clear your localStorage to reset your cookie consent preference on this site. After clearing, the consent banner will appear again on your next visit.

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your information — You can ask us what personal information we hold about you, and we will provide it within 20 working days.
• Correct your information — If any information we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Request deletion — You can ask us to delete any personal information we hold about you. We will action this promptly, subject to any legal obligations to retain records.

To exercise any of these rights, email us at contact@nukahoneynz.com. We will respond within 20 working days as required by the Act.

If you are not satisfied with how we handle your request, you can lodge a complaint with the Office of the Privacy Commissioner.

Our website may contain links to other websites (for example, our sources page links to research papers and certification bodies). We are not responsible for the privacy practices of those external sites. We encourage you to read the privacy policy of any website you visit through our links.

We may update this privacy policy from time to time. When we do, we will update the effective date at the bottom of this page. If we make significant changes, we will make that clear on our website. We encourage you to check this page occasionally.

If you have any questions about this privacy policy, want to exercise your rights, or have a privacy concern, please contact us:

Nuka Honey NZ Limited
Privacy Officer
Email: contact@nukahoneynz.com
Location: New Zealand

We are committed to resolving any privacy concerns promptly and fairly.